Welcome to our Frequently Asked Questions (FAQs) page.
If you have a question that isn’t answered here, please contact us.
I am struggling to login to my account, can I reset my password?
If you are experiencing any difficulties with our careers page you can email [email protected] who will be able to help. You can use these contact details to help you with any issues you may be having logging in or making an application.
I have made an application when will I hear back about it?
We continuously review applications whilst the job advert is live and you can check the progress of your application by logging back in to your account.
Do I need a CV to apply for a role?
As part of our application you do need to attach a CV. You can also register on our recruitment portal and set up alerts so you are first to hear about jobs you are interested in.
How do I know if my application has been received?
Once you have submitted your application you will receive a notification/email that confirms we have received your application. You can also log back in to your account at any time to check the progress of your application.
Can I send you my CV so that you can keep it on file?
You can register your details via our website which will link you to our recruitment portal where you can add your CV. When you register you can also set yourself up with job alerts for areas of the business that interest you, then you will be the first to know when a role becomes available.
Can I apply for more than one role at a time?
You are free to make any application that you feel you are suitable for. We access every application on an individual basis depending on the requirements of the role.
How do I check the status of my application
You can log back in to your account at any time to check the status of your application. If you are experiencing any difficulties with our careers page you can email [email protected] for help.
The advert for the role that I have applied for has now closed, how can I get a copy of it?
You will receive an email letting you know we have received your application. A link to the job advert will be in this email.
I can’t attend my interview or assessment centre – who do I contact?
You can email [email protected] who will be able to help.